Free Shipping
We provide free shipping throughout the United States for ALL of our products. We employ premium transportation services to guarantee that your furniture is handled with the highest level of care and attention.
Our free shipping service delivers your furniture to the curb outside your home or to your front door—whether it's your front porch, garage, or a similar area. Please note that this service does not cover delivery to indoor locations or above the first floor, unpacking, or the removal of debris or old furniture.
Note our products vary in shipping times based on orders. Larger furniture from 2 - 3 weeks to smaller items taking 2-5 business days.
Return/Exchange Policy
Our return and exchange policy stipulates that all sales are considered final, subject to specific conditions. We offer returns only in instances where the product fails to reach the customer. In cases where the product arrives with damages, we facilitate exchanges for a replacement item. Please note that these policies ensure our commitment to customer satisfaction while maintaining clarity on the terms of sale. For any Specific situation contact us.
Please note that the wood grain patterns will alter between bases, as each piece is unique and may not match exactly with the images above. Size and shape closely resemble those shown in the pictures.
Additionally, this type of wood exhibits splinters, splits, cracks, and occasional dark marks. Please be aware that no returns or exchanges are offered for these unique characteristics, as they are part to the unique character and style of each piece.
All claims on any broken or unsatisfactory items received must be made within 14 days of receiving. For a refund, credit or replacement.
Frequently asked questions
What is the shipping time for my order?
2-5 days after your order is processed. Other larger items from our store should be delivered within 7-10 business days.
Will I receive a tracking number for my order?
Yes, all orders come with a tracking number. Tracking will be available once your item has shipped.
What if I entered the wrong shipping address?
If you notice an incorrect address, simply reply to your order confirmation email with the correct details. Please email us immediately at: Natualwondersusa@yahoo.com, and we will update the address within 24 hours.
What should I do if my item arrives damaged?
Although we take extra care in shipping, sometimes items may get damaged during transit. If your product is damaged, please contact us with the following:
- Your order number
- A picture of the damaged item
- Once we receive and verify the issue, we will send you a replacement free of charge. Please note, damage is often due to handling by the mail service
How much does shipping cost?
Free Shipping on All Items!
Do the product descriptions match the actual product details?
Yes, the descriptions provided on our website accurately reflect the product details 1 to 1. We make sure that every description is precise so that you can make an informed purchase. If you still have questions or need further clarification, feel free to give us a call, and we’ll be happy to assist you!
What happens if an item is out of stock?
If an item is out of stock, it typically takes around 1 to 2 weeks to replenish. We understand that delays can be frustrating, so we are happy to compensate for any delays in your order process. Feel free to reach out to us for updates on restocking or to discuss compensation options.