Refund policy

Our return and exchange policy stipulates that all sales are considered final, subject to specific conditions. We offer returns only in instances where the product fails to reach the customer. In cases where the product arrives with damages, we facilitate exchanges for a replacement item. Please note that these policies ensure our commitment to customer satisfaction while maintaining clarity on the terms of sale. For any Specific situation contact us.


Please note that the wood grain patterns will alter between bases, as each piece is unique and may not match exactly with the images above. Size and shape closely resemble those shown in the pictures.

Additionally, this type of wood exhibits splinters, splits, cracks, and occasional dark marks. Please be aware that no returns or exchanges are offered for these unique characteristics, as they are part to the unique character and style of each piece.

All claims on any broken or unsatisfactory items received must be made within 14 days of receiving. For a refund, credit or replacement.